Terms of Service

 Halder & Sons – Musical Instrument Shop

Welcome to Halder & Sons. By purchasing from our shop (online or offline), you agree to the following Terms and Services. Please read them carefully before making a purchase.

1. General

Halder & Sons is a trusted musical instrument retailer offering quality instruments through our physical store and online platforms. These terms apply to all customers, visitors, and buyers.

2. Product Quality

We take pride in offering high-quality musical instruments. All products are carefully selected and checked before sale. We never compromise on quality and aim to provide genuine and reliable instruments to our customers.

3. Pricing

• All prices are subject to change without prior notice.

• Prices displayed in-store or online are final unless stated otherwise.

• Any applicable taxes will be charged as per government regulations.

4. Online and Offline Sales

We sell products through:

• Our physical shop (offline)

• Online platforms or direct online orders

Product availability may vary between online and offline stores.

5. Orders & Payment

• Full payment must be made at the time of purchase unless otherwise agreed.

• We accept valid payment methods as available in-store or online.

• Orders will be processed only after successful payment confirmation.

6. Returns & Exchanges

• Returns or exchanges are accepted only in case of manufacturing defects, subject to inspection.

• Customers must inform us within a reasonable time after purchase.

• Products damaged due to misuse, mishandling, or normal wear and tear are not eligible for return or exchange.

7. Warranty

• Warranty (if applicable) depends on the manufacturer’s policy.

• Halder & Sons will assist customers in warranty-related matters but is not responsible for manufacturer decisions.

8. Shipping & Delivery (for Online Orders)

• Delivery timelines may vary based on location and product availability.

• We are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

• Customers are requested to check the product condition at the time of delivery.

9. Customer Responsibility

Customers are advised to:

• Read product descriptions carefully before purchase

• Handle instruments properly and follow usage instructions

• Contact us for guidance if unsure about selecting an instrument

10. Limitation of Liability

Halder & Sons shall not be responsible for any indirect or consequential loss or damage arising from the use of purchased instruments.

11. Changes to Terms

Halder & Sons reserves the right to update or modify these Terms and Services at any time without prior notice. Updated terms will be applicable immediately after posting.

12. Contact Us

For any questions, support, or concerns regarding our Terms and Services, please contact us directly at our shop or through our official communication channels.