Privecy Policy

 Halder & Sons – Musical Instrument Shop

At Halder & Sons, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our shop, website, or make a purchase online or offline.

1. Information We Collect

We may collect the following information when you interact with us:

• Name, phone number, and email address

• Billing and shipping address

• Payment-related details (processed securely through authorized payment methods)

• Purchase history and order details

We only collect information that is necessary to provide our services.

2. How We Use Your Information

Your information may be used to:

• Process orders and payments

• Deliver products and provide customer support

• Communicate order updates or important service information

• Improve our products and customer experience

We do not sell or rent your personal information to third parties.

3. Information Sharing

We may share limited information only when necessary with:

• Delivery and courier services for shipping orders

• Payment service providers for secure transaction processing

• Legal authorities if required by law

All such parties are expected to maintain confidentiality.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Both online and offline records are handled with care and stored securely.

5. Cookies (for Website Use)

If we operate a website, cookies may be used to improve user experience and website performance. Cookies do not collect personally identifiable information unless voluntarily provided by the user.

6. Customer Rights

You have the right to:

• Request access to your personal information

• Ask for correction of incorrect or outdated information

• Request deletion of your personal data, subject to legal or business requirements

7. Children’s Privacy

Halder & Sons does not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately after being posted on our website or displayed at our shop.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact Halder & Sons directly through our official contact details.